How long does personalisation take?
We venture to embroider your orders as quickly a possible, please allow 3-6 business days for standard orders. If you require your order earlier please email us before ordering.
What fonts can I choose from?
We have three font choices, bold, script and classic.
Can I choose the font size?
We provide two font sizes small and large. Small has the choice of 1-10 letters and is available with both font styles. Large font has the choice of 1-3 letters and is available with both font styles.
Do I have to personalise my order?
No, you do not have to. Please enter 'no embroidery' in 'text' section. The price is the same, with or without embroidery.
What colour embroidery can I get?
We are currently offering black and white, if you would like a different colour please email us to see if the desired colour is available.
I would like more letters in a large font.
Unfortunately due to the garment size this is not available, if you select large font and have typed more than three letters this will embroidered in small font.
How long do handmade items take?
We currently have a time frame of 1-2 weeks in off peak periods and 3-4 weeks in high peak periods.
Can I get a custom piece since some are handmade?
Absolutely, please email us at email@example.com or DM us on Instagram
Do you ship internationally?
Yes we do, cost will be calculated at checkout.
I made a mistake with my order, what should I do?
Unfortunately we are unable to make amendments to orders once they have been placed. Please ensure you review your order carefully before confirming at checkout.
If you have any further questions please email us at firstname.lastname@example.org